Know your guests:
personalize the experience

Capture reservations, party size, preferences, and staff notes — all in one profile. Gain insights that help your team personalize service and turn guests into regulars.

Know guest preferences

Reseffi captures all guest details in one place, helping your team personalize service, anticipate needs, and optimize operations.

Gathering information

Guest details, preferences, and comments are captured automatically as part of booking.

Profile updates

Staff notes, behaviour, and outcomes are added to enrich each guest’s history over time.

Insights on demand

Your team sees the full profile during seating, service, and follow-ups.

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Preferences & notes

Identify and mark VIPs, dietary needs, and behavioural patterns with simple tags and clear staff notes. Every interaction with guests feels informed, not improvised.

Guest history and insights

See past reservations, party sizes, staff notes, and visit frequency in one place. Spot patterns, understand guest behaviour, and use the data to improve service and strengthen loyalty of your guests.

up to 67% more on average is spent by repeat guests per visit

2.4x guest return rate

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Contact information & Communications

All guest contact details and communication history are kept together in one profile, making it easy to send confirmations, updates, and follow-ups when needed.

Fancy a demo?

We love getting in touch with the venues, and we love our product. A demo is a mix of both.

We offer a 30-day free trial period.

FAQ

Can I import my guest profiles from another platform? expand_more

Yes, but the process isn't automated - we can assist with guest data migration into Reseffi. Contact us at info@reseffi.com to get started.

Can I automatically tag or segment guests? expand_more

Yes, you can set up rules for regulars, late arrivals, early arrivals, and high-risk guests (no-shows). These rules help your team identify patterns and serve guests more efficiently.

Can I send marketing messages from Reseffi? expand_more

Yes, we support email communications. You can use guest profiles to send updates and newsletters directly to guests' inboxes.

Do I own the guest data? expand_more

Yes, your guest data is yours. Reseffi ensures you have full control over profiles, notes, and history at all times.

Can I manage duplicate or outdated profiles? expand_more

Yes, Reseffi allows you to delete duplicate or outdated profiles, keeping your guest database accurate and actionable.

Know your guests:personalize the experience