01
Keep booking details close
Open a reservation to manage its status, time, duration, party size, notes, tags, and guest details.
GUEST MANAGEMENT
Know who is comingbefore they arrive
Reseffi keeps guest details, tags, notes, and reservation history with every booking, so your team can greet regulars and remember what matters.
Start free trialREAL PRODUCT SCREENS
The guest details your team sees
These are working Reseffi screens using fictional test data—not concept mockups. Follow a guest from the booking details to their tags, staff comment, and the guest list.
02
Manage tags
Create your own tags, such as VIP, Vegetarian, or a birthday, to match how your restaurant works. Everyone on the team marks guests the same way, so a dietary need or a special occasion is spotted before the guest sits down.
03
Find any guest
Search the guest list and see each guest’s contact details and tags at a glance.
What a guest record holds
The details come from the booking and from your team.
01
Contact details
The guest’s name, email address, and phone number from the reservation.
02
Tags and notes
Tags and staff notes, such as a seating preference or an allergy the guest mentioned.
03
Reservation history
Earlier and upcoming reservations, with party sizes, in one place.
When a regular books again
Open the reservation to see the guest’s earlier visits, tags, and notes. Add what the team learned tonight, and it is there next time.
Guest data, kept in your account
Guest records stay inside your restaurant’s Reseffi account. Colleagues see and change them according to the role you give them. Reseffi keeps guest information for service; it does not run marketing campaigns.
Read the privacy policy
FAQ
Guest data questions
Can you help if I am switching systems?
Yes. We assess migration case by case, confirm what can be moved, and help prepare the venue for go-live without promising an unsupported automated import.
Who can see guest records?
Only colleagues you invite. Each person’s role controls what they can see and edit.
Is this a marketing tool?
No. Reseffi keeps the guest information your team needs for service. It does not send newsletters or run automated campaigns.
See how it fits your service
Tell us how you handle bookings today. We normally reply within 24 hours and tailor the walkthrough to your setup.
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